Vacancy expired!
COLLECTIONS REPRESENTATIVE
Start date of 4/6/2020
$12/hr + monthly bonus incentives
Required Qualifications:
1. Must have prior call center/high call volume/customer service experience. (Preferred: fast-paced, inbound and outbound)
2. Must be available to attend and complete entire training program. (Two weeks, M-F, 8AM-5PM)
3. Required schedule, post-training: Monday-Friday, three 8AM-5PM shifts and two 12PM-9PM shifts, AND 2 Saturdays per month.
Essential Functions:
1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
2. Work minimum number accounts per hour as set forth by management.
3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
4. Follow-up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
5. Perform all phases of skip tracing work – ordering and working credit bureau reports, Fastdata, and nearby.
6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
7. Adhere to and abide by all regulations as set forth by the FDCPA.
8. Any other duties as assigned by General Manager or Section Manager.
Qualifications:
1. Good written and oral communication skills.
2. Good organization skills.
3. Ability to work well under pressure, to work independently, and to meet deadlines.
4. Goal oriented and motivated.
5. Experience in agency or bank recovery preferred, but not necessary.
6. Telemarketing and/or customer service skills a plus.
7. Knowledge of the FDCPA, credit bureau reports, and computers helpful.
IF YOU ARE INTERESTED, PLEASE SEND YOUR RESUME TO wcrawford@synerfac.com AND PROVIDE A PHONE NUMBER/BEST TIME TO CALL
Scheduling interviews very quickly :)
Vacancy expired!