Job Details

ID #2259282
State Delaware
City Delaware
Full-time
Salary USD TBD TBD
Source Delaware
Showed 2019-05-16
Date 2019-05-09
Deadline 2019-07-08
Category Skilled trades/artisan
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Part Time Field Technician Tier 2 [Remote] - Dover, DE (Dover, DE)

Delaware, Delaware 00000 Delaware USA

Vacancy expired!

Job Title:

Part-time Field Technician Tier 2

About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking candidates to become Certified Field Technician Tier 2s. We are adding tier 2 technicians in your market to ensure all field assignments are being fulfilled on-time. This position is remote and your direct manager will be remote. The primary focus for this role will be performing field-based assignments, in addition, you will also be completing home-based trainings and conference calls, scheduling offered assignments, and communicating directly with the District Field Manager through availability, phone calls, text messages, and e-mails to ensure market coverage needs are met during our high-rate of growth. You will make a real difference in the town or city you service and youll be able to see the proof of your labor! We will reward your hard work with a highly competitive hourly wage per field assignment and reimburse mileage and travel time based on daily travel distances. If you aspire to become a professional field technician, youll love working here!

Job Responsibilities:

Ensure our clients success

Schedule all assignments within 24 hours of being offered

Perform visit on date that assignment is scheduled

Complete all assignments within the timeframe offered

Provide World-Class customer service while on-site and interacting with site personnel

Diagnose and repair electronic and mechanical issues

Ensure compliance as required by client agreement and/or scope of work

Ensure all deliverables are submitted immediately upon completion of assignment

Keep workspace neat and clean during service; ensure customer/visitors have access to space

While on-site, complete an online questionnaire survey (requires Wi-Fi / data enabled smart device)

Ensure all questions, issues, action-items for the site have been fulfilled prior to leaving site

Communicate with District Field Manager on weekly basis via phone, text, and e-mail around schedule, training, rescheduling requests, troubleshooting, etc.

Provide upcoming bi-weekly availability to District Field Manager by 1st and 15th of each month

Desired Skills:

Low-voltage installation

Networking/IT

Cable installation

Digital Signage

Home theatre/audio video installation

High-voltage electrical experience

Lite IT

Running and terminating Cat5

CompTIA Certification (net+, A+)

Audio video skills

Preferred Qualifications:

Bi-Lingual a plus: Spanish, Vietnamese, Mandarin, French (QC)

Goal-Oriented with desire to achieve and surpass

Required Qualifications:

Self-starter

Two (2) or more years experience in one of the related fields:

- Information Technology (IT) “Installation and Configuration

- Point of Sale (POS) systems “ Installation and Configuration

- Digital Signage “ Installation and Configuration

- Audio / Video “ Installation and Configuration

- Consumer Electronics (Digital Cameras, Camcorders, Cell Phones, Tablets, etc.)

- 12-volt electrical systems “ Installation and Troubleshooting

Ability to work in fast-paced and ever-evolving environment

Highly organized

Possess superior communication and customer service skills both written and verbal

Excellent time-management

Project a professional image of themselves and MTI Global Services

Reliable automobile and proof of automobile insurance

Physical Demands:

Walking, bending, lifting, repetitive motion, use of hand tools and test equipment

Driving short and long distances

Ability to navigate and configure different size monitors: TVs, computers, laptops, tablets, and/or smartphones

Occasionally lifting up to 50 lbs.

Occasionally climbing up ladders with up to 50 lbs.

Possible Overnight Installations

Work Environments:

Retail Store Environments: during business hours and non-business hours

Commercial and Municipal Environments: during business hours

Occasionally working in ceiling and crawl spaces

Working from home in front of computer

Required Tools and Equipment:

The following equipment is required to be carried with you any time you are in the field working for MTI. Note: While not every job will require the use of every tool, emergency calls can come up at any time and a successful candidate will need to be able to respond quickly. Note: This list is subject to change with notice.

Field Equipment (required):

Laptop, Tablet, or Smartphone with Wi-Fi capabilities and Data Service

Spare battery or charging cable for Wi-Fi device

Camera 2MP “ pictures taken from a phone may be acceptable as long as they are clear and can adequately convey the needed information.

Field Tools (required):

ALL MTI system specific tools; provided by MTI upon successful hire

Metal Hammer

Rubber Mallet

Cordless drill with bit adapter

Spare drill battery (charged)

Philips screw drivers - #0, #1, #2

Flat head screw drivers “ 1/8, 1/4

Socket Wrench and Ratchet sets “ SAE and Metric

Ball headed Allen wrench set “ SAE and Metric

Drill Bits (various sizes for various materials “ drywall, concrete, metal, etc.)

Security Bits - T10 and T25 security torx & #2, #3 square recess

Precision screw driver set “ Philips and flat head

Channel Locks

Needle nose pliers

Wire cutters “ preferably with a crimping notch

Multi-meter “ Able to test for voltage, amperage, and continuity

Knife or box cutter

Wire strippers

Required Office:

Computer (desktop or laptop) with internet access

Printer / Scanner (black ink okay)

Cell Phone

Compensation:

Variable Part-time position; $25.00 per hour for field work; plus mileage and travel time reimbursement.

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MTI is an Equal Opportunity Employer

Vacancy expired!

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