Job Details

ID #17968732
State Delaware
City Newark
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Technosoft Corporation
Showed 2021-08-08
Date 2021-08-05
Deadline 2021-10-04
Category Et cetera
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Help Desk

Delaware, Newark, 19702 Newark USA

Vacancy expired!

Job Description:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or service

Vacancy expired!

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