Call Center/ Scheduling Coordinator

Please note that this is a 1 year contract position. Manager prefers candidates who have call center or direct scheduling experience.This candidate will provide back up support for the West Scheduling Team to include but not limited to; Scheduling service orders for customers, responding to external and internal customers - sales, engineers, etc. Work to reduce backlog of service orders, proactively schedule monthly preventive maintenance orders, etc. To support the West Service Organization Provides administrative support in support organization to support personnel, including call management, documentation creation and office automation assistance. May routinely provide support to remote team members. Responds to customer inquiries, acts as liaison with product divisions and other internal entities. Determines and develops approaches to administrative services/ support assignments and processesResponsible for organization processes/ projects which require use of planning and judgmentSolves a broad range of support/ service problems varying in scope and complexityMay require some higher education or specialized training/certification. Requires a minimum of 3 years directly related experience, with typically 6 to 8 years experience.Applicants must provide their phone number. Reference job number A1793.