Vacancy expired!
- Work closely with regional and global teams to provide ongoing support for the global network infrastructure (on-prem and cloud)
- Be security focused and ensure standard configurations are deployed in the infrastructure. Call out any anomalies and spearhead efforts to remediate
- Completion of ServiceNow tickets within the SLA
- Maintenance and optimization of the global network infrastructure including Firewalls, F5's, Routers/Switches, Proxies, WiFi etc.
- Assist in developing solutions and implement changes as necessary
- Perform network configuration changes in accordance with change management process
- Respond to alerts by following documented procedures for verifying, determining the case and resolving or escalating as necessary
- Create and maintain network documentation as it relates to network configuration, network diagrams and processes
- Review incident reports provided by vendors, as well as draft internal incident summary reports to senior management when called for
- Work closely with Engineering team is architecting solutions and in implementation of solutions
- Participate in vulnerability management process. Identify and implement solution to remediate TVAS issues
- Utilize JIRA for proper task tracking and in proactively identifying task conflicts
- Participate in on-call rotation, shift work and regular weekend work
- Bachelors degree and 5 years of experience or Masters degree and 2 years of experience in the related field
- In-depth knowledge of network routing and switching technologies and protocols
- Extensive Experience with various Cisco equipment, including routers (such as ISR 2900, 3800, 4300 etc. routers), switches (such as 6500, 3700, 4500, and Nexus switches) and firewalls
- Experience with Cisco and Check Point firewalls, as well as web proxies and F5 load-balancers
- Experience scripting and providing automation solutions for networks (Python, Ansible, Terraform) is highly desirable
- Flexible and able to shift rapidly with an ever-changing environment
- Must possess ability to multi-task in a fast-paced environment and escalate issues effectively
- Outstanding written, verbal communication, as well as strong customer service skills
- Experience of working in a highly regulated environment.
- Demonstrated ability to multi-task and manage multiple initiatives in the execution of daily operations
- CCNP Cisco certification or equivalent preferred.
- You take emotional ownership of the technologies and services you deliver.
- You are committed to a diverse, inclusive, and equitable working environment.
- You are passionate about crafting and evolving the services you are responsible for to better serve our internal and external clients!
- You enjoy rolling up your sleeves and going deep when necessary.
- You persevere where others do not!
Vacancy expired!