Vacancy expired!
- Partner with our customers (Tech & Digital), Sourcing, various stakeholder groups internal to JPMC and our external supplier partners. Rationalize demand, strategize on the plan, consult our tech partners, negotiate deals, partner with Sourcing to execute competitive bidding events, assess proposals, supplier selection, escalation, and elevate strategic opportunities.
- Facilitate the executive approval processes
- In partnership with Sourcing manage competitive RFP process and Contract Lifecycle across the technology space.
- Interact regularly with partners and vendors to ensure service quality, system response and other obligations are met with responsibility for third-party risk oversight including maintenance of procedures and enforcement of policies and contractual agreements.
- Effectively manage vendor KPIs inclusive of Financial, Risk, Relationship, and Performance
- Build a strong partnership with the internal partners and demonstrate subject matter expertise in supplier engagement related matters
- Ensure compliance with all defined policies and procedures and meet all reporting and documentation standards
- Enforce governance models for vendors and facilitate all relevant governance reporting and activities
- Responsible for establishing and overseeing vendor financial management processes to support budget forecasting, vendor billing and tacking of costs
- Mediate and resolve escalated problems, contractual disputes with vendors and business stakeholders
- Drive continuous improvement for Vendor engagement processes
- Qualifications:
- BS/BA degree (preferred) or equivalent experience
- 3+ years of demonstrated experience in vendor, partner, or relationship management
- Experience with third party risk oversight (preferred)
- Strong competencies in use of MS Office packages (e.g., Excel, PowerPoint)
- Strong at Multi-Tasking and time management discipline
- Working with clients and Project management experience would be beneficial.
- Strong understanding of banking and departmental procedures, functions, and activities
- Demonstrate excellent relationship management, organizational and time management skills, and the ability to partner with internal stakeholders and external vendors to prioritize and deliver initiatives
- Ability to obsess about the overall customer experience and provide a world class vendor management service.
- Exemplary negotiation skills with attention to scope, cost management and contractual language.
- Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs.
- Be a strong decision-maker and problem-solver with attention to detail and excellent logical thinking skills to understand and analyze business processes, identify risks, and propose solutions
- Be results-oriented, resourceful, and a go-getter who adapts quickly to changing environments and needs and proactively bring ideas to the table to drive efficiencies and engagement
- Promote a strong controls environment, adhere to risk/control, procedure, and process expectations, while appropriately delivering what's best for the customer
- Be a team player with strong collaboration skills, passionate about moving the business forward and supporting our teams and partners as needed
Vacancy expired!