Job Details

ID #44690784
State District of Columbia
City Washington
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Mindlance
Showed 2022-08-08
Date 2022-08-03
Deadline 2022-10-02
Category Customer service
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Mobile Device Technician (Customer Service)

District of Columbia, Washington, 20433 Washington USA

Vacancy expired!

Title: Mobile Device Technologist

Location: Washington, DC (100% onsite)

Duration: Long Term Assignment

NO Remote option

Essential Job Functions:
  • Troubleshoot issues with multiple mobile devices, including but not limited to: iPhones, iPads, Androids and Macs
  • Document configuration changes, FAQs, and solutions to resolved issues
  • Install, troubleshoot, configure, and document changes required to the mobile device environment
  • Troubleshoot, and provide work-arounds and permanent fixes to issues identified in the mobile device environment
  • Resolve Servicenow tickets opened related to mobile devices
  • Issue Quarterly Mobile Services newsletters and Update Mobile Services website

Required Skills/Abilities:
  • Excellent client management skills
  • Excellent verbal and written communication skills
  • Collaborate within team and across boundaries
  • Proven experience working in large organizations with diverse staff

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Vacancy expired!

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