Vacancy expired!
- Analyze data to support one of USAC’s four core programs by identifying process improvements and efficiencies, analyzingprogram eligibility requests, requests for services, funding requests, and invoices and ensuring compliance with all applicable rules and regulations.
- Analyze applicant information to assess compliance, identify issues and areas of concern, and provide recommendations to make recommendations.
- Strategically assess business processes and procedures to improve day-to-day operations.
- Continuously developing and reviewing internal program procedures for program efficiencies and compliance.
- Perform test work (either individually or as a team) to ensure entities are in compliance with federal rules and regulations
- Access data to make programmatic decisions, identify trends, and manage work queue/volumes.
- Support various data/report/analysis efforts related to data gathering to support requests for service or modify program measurements.
- Prepare communications to both internal and external stakeholders.
- Track and ensure successful resolution of open issues and escalate them to management, as needed.
- Review outgoing communications, convey project status updates, and maintain checklists.
- Collaborate with various teams to determine needs, establish priorities and coordinate efforts related to the program.
- Assist in identifying and implementing of continuous process improvement.
- Quality assurance reviews of vendor manual application reviews
- General application manual review support
- Vendor Operations Support
- Other specific duties as assigned.
- Bachelor's Degree with no preferred certification. Two years of relevant professional-level work experience may be substituted for one year of the required education.
- One (1) to Three (3) years of professional directly related experience
- Proficient with Microsoft Office suite (Word, Excel, Outlook, PowerPoint, Visio).
Vacancy expired!