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About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity.Corporate Responsibility Overview:The Corporate Responsibility (CR) department oversees the development and implementation of the firm's CR agenda and initiatives by crafting goals, policies and initiatives that align with the firm's business strategies and operational objectives and support communities where we do business. CR includes Global Government Relations, Global Philanthropy, Sustainable Finance, Public Engagement and the JPMorgan Chase Institute.JPMorgan Chase strives to be a catalyst for meaningful, positive and sustainable change in communities across the globe. In 2020, building on our existing investments, the firm committed $30 billion over the next five years to drive an inclusive recovery, support employees and break down barriers of systemic racism. This commitment harnesses our expertise in business, policy and philanthropy, charting a path forward toward a more equitable future.Department:Community Engagement (CE), part of Corporate Responsibility (CR)'s Public Engagement team, supports this mission by building enduring, authentic relationships with key stakeholders to shape the firm's approach to serving clients, customers and communities. The CE team covers all 48 contiguous states and works particularly closely with nonprofit organizations focused on increasing economic inclusion for under-resourced communities.CE is seeking an Associate to support the team's policy and strategic initiatives, expanding our project management, communications, and research capabilities and coordination across the department and firm. In addition, the Associate will identify opportunities and support events that help connect firmwide and local efforts to bolster the firm's impact and reputation in the communities we serve. The Associate will be based in Washington, DC, report to the Deputy Head of Community Engagement, and work closely with the Executive Team, market-based teams and key internal partners.The Associate will bring to the role an understanding of consumer policy, financial regulatory issues, and economic and community development; knowledge of policymaking process and key community influencers such as advocates, policy and civil rights organizations; an interest in the complex interdependencies of large financial services organizations and the communities they serve; and experience leveraging multi-media platforms and tools and support for events and campaigns.ResponsibilitiesPolicy & Strategic InitiativesSupport the Executive Team with the development and execution of department initiatives, such as business and scenario planning, cross-department integration, and data analysis and reporting
Provide project management, communications, and desk research support for priority projects, including: issue-based campaigns, rapid response coordination to reputational risks, coordination with Government Relations on elected official engagement, and Expanded Impact Strategy
Track relevant policy and legislative developments in priority markets and develop memorandums, primers, and talking points
Help identify specific topics, speakers, and materials to continue to cultivate the team's knowledge and expertise on priority issues
Develop targeted, issues-based campaigns in key markets leveraging firmwide assets and tools to build awareness for the firm's positive community impact
Maintain multi-media tracking tools, flag emerging insights and opportunities for proactive engagement
Manage a list of internal CR and line of business stakeholders in order to facilitate outreach, local engagement and participation in key events
Operations & Events ManagementWork proactively to maintain a "big picture" view of the CR Department and key firmwide partners to identify opportunities for improved collaboration, coordination, and impact
Promote information flow internally and externally, represent team on select internal working groups, with overall responsibility for coordinated operations
Co-manage the team's integration into Salesforce and optimization of SharePoint and other platforms as needed
Support the execution of priority events and engagements, including invitation and attendee management; storytelling and speaker engagement; development of PowerPoint slide decks, briefing books, and talking points; and other logistics as needed
Identify team processes that can be improved and work with market-based teams to complement their efforts and enhance their effectiveness
Administrative Partnership
Support the administration of operations budget and engagement with consultants and suppliers; coordinate across the CE team to manage vendor relationships
As needed, support the management of select grant partner relationships, including communicating with grantees and shepherding applications through the grant lifecycle
Qualifications3-5 years of experience in community relations, nonprofit, public affairs, and/or public policy
Excellent organizational and project management skills and the ability to handle multiple priorities and projects
Strong written and verbal communications skills
Experience presenting to and communicating with senior leadership
Able to work with minimal supervision (individually and in teams), shares information and supports colleagues
Integrity and strong work ethic
Proven ability to multi-task in an intense, fast-paced environment, using initiative to keep projects moving
Creative, flexible and collaborative with an ability to work both independently and in a team-oriented environment; demonstrates a high degree of initiative; results-oriented, high level of attention to detail and deadlines
Willingness to innovate and look for new approaches to processes and practices
Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Word), and an ability to develop complex PowerPoint presentations
Working knowledge of Salesforce and SharePoint preferred but not required
Occasional domestic travel as determined to be safe and necessary
Understanding of large financial services organizations and the communities they serve
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans
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