Job Details

ID #43477659
State District of Columbia
City Washington
Job type Permanent
Salary USD $48 hr 48 hr
Source CompuGain LLC
Showed 2022-06-22
Date 2022-06-21
Deadline 2022-08-20
Category Et cetera
Create resume

Software Specialist III (Senior IT Support Specialist)

District of Columbia, Washington, 20001 Washington USA

Vacancy expired!

Software Specialist III (Senior IT Support Specialist)Washington DC6 months, extension Bachelor s degree and minimum of 3 years of experience providing desk side support, specializing in troubleshooting complex and advanced end-user issues with hardware and software.Degree may be substituted with 4 additional years of related experience. Required Skills Customer service and communication skills Troubleshooting Microsoft Windows 10 (mid-level) Installation and configuration of new machines in a Windows environment (mid-level) Smart cards / PIV cards (general knowledge) Experience with Office 365, VPN, Active Directory, Thin Client Provide Remote Tool Support Conference Room / VTC Setups Wireless Troubleshooting/iPhones and iPadsPreferred Skills Ability to work in a fast-paced environment BMC Remedy/ServiceNow Asset and Incident Module (user-based knowledge) Bomgar MAC Troubleshooting Outage Awareness/Management experienceCertifications Preferred: ITIL HDI Desktop SupportQualifications and Education RequirementsExperience: Must have a minimum of 3 years of experience providing desk side support, specializing in troubleshooting complex and advanced end-user issues with hardware and software. Must have extensive knowledge of Microsoft Windows Operating System and Microsoft Office tools. Must possess a High School Diploma. Degree may be substituted with 4 additional years of related experience.Srikanth Dhaggupati Ext 8977

Vacancy expired!

Subscribe Report job