Vacancy expired!
Established home improvement company in DC Metro is seeking a production manager to run the installation department. We specialize in decking, entry doors and windows but occasionally do other home improvement work as well.
Ideal candidate will possess:
- Experience and knowledge of deck building and maintenance
- Experience and knowledge in composite decking and vinyl rails
- Experience and knowledge of door and window installation practices and techniques
- Experience measuring and ordering entry doors and windows
- General knowledge of home improvement
- Ability to work under pressure, meeting multiple and sometimes competing deadlines
- Excellent customer service and communication skills
- Strong desire to lead fast paced and growing team
- Experience and good working knowledge of Microsoft Excel, Word and Outlook
Responsibilities include but are not limited to:
- Recruit, hire, train and motivate subcontractors
- Recruit hire train and motivate production staff
- Troubleshoot any installation issues and communicate directly with customer
- Experience and knowledge of door and window installation practices and techniques
- Assist with ordering all products
- Obtain permits as required
- Maintain 100% customer satisfaction
- Insure that 95% of work orders generated for your region and team are installed within 4 weeks of sold date.
- Maintain a first- time on-time completion ratio of 95%
- Deliver an overall customer satisfaction rate of 4 stars or higher
- Insure collection of all outstanding balances within 60 days or less from contract date
We offer a generous compensation package including bonuses and benefits! Our company is growing and expanding, so there is potential for upward mobility.
Vacancy expired!