IT Desk Support

Florida, Bocaraton Bocaraton USA
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DescriptionThis position will be responsible for Documentation and Internal projects and reports to the Information Technology Director.EDUCATION AND/OR TRAINING REQUIRED: Bachelor’s degree in computer science or related field. Significant knowledge of hardware configurations and software applications, including Microsoft Server.EXPERIENCE/SPECIFIC SKILLS AND ABILITIES REQUIRED: Knowledge of hardware configurations; strong problem solving, analytical, and communications skills; communicates effectively in English via email, phone and in person. Strong writing skills in responding to emails.PHYSICAL REQUIREMENTS: Ability to lift, push, pull twenty five (25) pounds without difficulty. Good visual and audio acuity.Requirements Take direction from higher level help desk resource for all technical support issues. Install, and troubleshoot Microsoft PCs. Standardize Microsoft PC imaging and new user setup processes. Manage Office 2016 environment to include user management, licensing, and end user device configuration. Responsible for creating users and groups in Active Directory. Good understating of Window Server environments (2008 R2, 2012 and 2016). Provides technical support for Laptops in house and remote. Maintain hardware and software inventory. Administer the creation and deletion of user accounts as needed among the varying systems. Multiple tasks and escalate issues as needed. Hands on experience supporting over 200 users locally and multiple remote locations. Must document all work performed into the helpdesk ticketing system. Responsible for resolving all Tier 1 Helpdesk Administrating video conferencing systems such as Skype, Lifesize or similar is a plus.STANDARDS OF PERFORMANCE: Ability to handle and prioritize multiple tasks. Knowledge of Microsoft Windows 10 as well as basic networking/wireless/internet technologies. Experience and knowledge of computer operating systems and workstations. Previous experience with network support, installation and repair a plus. Excellent analytical and critical thinking skills. Understand the concept of Customer Service and having a servitude heart. A+ CompTia certification preferred, not mandatory. MTA certification preferred, not mandatory. Must be able to work on multiple user's issues at once.Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $18.00 - $20.00 / HourlyLocation: Boca Raton, FLDate Posted: November 1, 2019Employment Type: TemporaryJob Reference: 01000-9502279739Staffing Area: Technology

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Job Details

ID #2823131
State Florida
City Bocaraton
Full-time
USD
Source Robert Half International
Showed 2019-11-02
Date 2019-11-02
Deadline 2019-12-31
Category Et cetera
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