Job Details

ID #41446335
State Florida
City Colliercounty
Job type Permanent
Salary USD Depends on Experience Depends on Experience
Source Red Commerce Inc
Showed 2022-05-23
Date 2022-05-20
Deadline 2022-07-19
Category Software/QA/DBA/etc
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Sr Software QA (Test) Analyst - CRM (Software QA Sr)

Florida, Colliercounty 00000 Colliercounty USA

Vacancy expired!

Our top Global medical device client is in search of a talented Sr Software QA (Test) Analyst - CRM (Software QA Sr) to join their dynamic team. The successful candidate will be responsible for leading the testing of CRM projects on the Salesforce platform.In this role, you will be expected to lead offshore testers as well as perform all aspects of test planning, design, execution, and reporting. Ideal candidates will have experience testing Sales Cloud, Service Cloud, Marketing Cloud and integrated applications built on the Salesforce platform. In addition, experience testing the Salesforce mobile app and Salesforce integrations to SAP, Cvent, or Conga Contract Lifecycle Management would be a plus.The Sr Software QA (Test) Analyst - CRM (Software QA Sr) will be part of a dynamic software test team with established standards and processes in place supporting best practices in both manual and automated testing of new feature enhancements, patches, and fixes for web and mobile.

  • Competitive salary
  • Amazing benefits and generous relocation package
  • Located in Collier County, FL (Hybrid model: 3 days onsite/2 days WFH) open to remote options for the right person
  • 8+ years of experience in Software Quality Assurance/testing
  • Experience testing Salesforce integrations to SAP, Cvent, or Conga Contract Lifecycle Management is a plus
  • Must have experience with Selenium/Java – web test automation and developing automation scripts in UFT, SolMan CBTA, or equivalent Test Automation tool
  • Must have experience with Appium | Java - mobile test automation
  • Must have hands on testing/leading and guiding 4 offshore testers on SFDC platform testing
  • Must have experience with OS and/or browser compatibility testing experience
  • Proficient experience with using SolMan, SpiraTest, Zephyr Scale or equivalent Test Management tool

Essential Duties and Responsibilities:
  • Work independently, as well as leading a test team, under limited supervision of SQA manager or supervisor with latitude for independent judgement, to evaluate software applications used by various business units within the organization.
  • Plan and lead large and complex release projects including all testing activities – test planning; project estimation and scheduling; resource planning, training, and oversight; test development; test execution; defect management; daily/weekly status reporting; and project closure. Apply test methodology, define test strategy and types of testing to be performed, and ensure comprehensive testing is performed on the project to assure the quality of an application’s usability, functionality, security, and performance. Ensure company SQA standards and procedures are followed by test team. Fully responsible for the entire testing project.
  • Handle the more technically complex testing assignments including integrations with other systems, performance testing if needed, and migration of data from one database or system to another in large implementation or major release projects.
  • Work with infrastructure and application development teams to establish and maintain test environments.
  • Communicate issues identified during testing activities to application development team lead and manager, assist in the triage and resolution, advise on design/architectural solutions, and recommend process/application improvements to management.
  • Represent SQA on application/project teams and in software development, project planning, and requirement gathering meetings. Attend project status meetings and provide SQA status, work with PM to define SQA tasks and estimates for the project schedule. Manage SQA tasks and deadlines, as test lead, for individual or multiple projects.
  • Define and track SQA metrics such as requirements coverage, test case readiness, test execution progress, and defect counts and statistics in SQA test management tool or oversee and review the delegation of these tasks.
  • Evaluate software defect trends and work with application development teams to improve coding and unit testing practices to reduce defects in subsequent builds/releases and improve code quality upon turnover to SQA.
  • Develop, and/or oversee the development and review of, all testing artifacts – test cases, automated test scripts, test plan document, test summary report, and requirement traceability matrix – in SQA test management tool and in SQA project repository and organization Document Management system using company standard templates.
  • Perform peer reviews and internal audits of project documentation.
  • Prepare knowledge documents and provide cross training to team members.
  • Act as application SME and therefore is the point of contact within SQA for education of testers on specific applications and automation tools.
  • Mentor junior-level analysts and assist with managing their daily tasks, providing performance feedback, and developing talent.
  • Lead and oversee test automation activities for products assigned, including contributing improvements to the automation framework developing scripts, and planning for the execution and maintenance of automation scripts.
  • Assist in release management /production deployment activities, which may include working with DevOps teams in implementing continuous integration processes to include test automation.
  • May participate in or lead scrum/agile teams in implementing behavior driven development or some other form of accelerated software engineering practices.
  • May assist business analysts in UAT and with end user training.
  • Follow, enforce, and own improvements to SQA tools, standards, procedures, and processes.
  • Drive team efficiency through innovation and assist SQA management with executing on strategic initiatives.

Position Requirements/Qualifications:
  • Working knowledge of the Software Development Life cycle and SQA’s role in it through proven explanation of the process
  • Solid understanding of programming languages and several technologies including relational databases, SQL and XML/JSON
  • Demonstrated ability to document test plans, test cases, test results
  • Demonstrated problem solving, organizational, and analytical skills
  • High attention to detail and accuracy
  • Project management skills with ability to identify urgencies, risks and competing priorities and constraints; to prioritize tasks for team members; and to meet project deadlines
  • Leadership skills with ability to provide technical training to team members, influence development of business solutions, and lead multiple teams and projects
  • Excellent communication skills, presentation skills and a customer service orientation
  • ISTQB Foundation Level certification (CTFL), ISTQB Foundation Level Agile Extension (CTFL-AT) and ASTQB Mobile Tester certification (CMT) preferred

Education/Experience:
  • Bachelor’s Degree in Computer Science or related field required
  • 8 years of experience in Software Quality Assurance performing UI, Functional, Regression, Integration/Interface/File Transfer, Data Migration (ETL), and Performance testing of packaged, custom developed (.Net/Java), and mobile applications required
  • Advanced experience with testing business applications running on web, client server, and mobile platforms required, including performance of OS and browser compatibility testing
  • ERP knowledge required, and testing experience preferred
  • Experience with testing relational databases, SQL, and XML/JSON; advanced database querying skills required
  • Experience with testing web services, integrations, or API’s and using automation test tools for this testing is required
  • Advanced experience with using SolMan, SpiraTest, Zephyr Scale or equivalent Test Management tool required
  • Experience with using and developing automation scripts in UFT, SolMan CBTA, Selenium, or equivalent Test Automation tool required
  • Experience in testing emergency application defects in production systems, system patches, maintenance releases, enhancement releases, and implementations of new applications required
  • Experience in analyzing business, functional, and technical requirements/specifications and developing and executing structured/methodical test cases to prove fulfillment of requirements and viability of application usage and functionality required
  • Experience in leading complex testing projects and coordinating and managing tasks of team members

Vacancy expired!

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