System Support Specialist IV

Looking for a support Specialist that can focus on the daily care and feeding of our financial technology environment.Identifying failed jobs, recovering batch processes, monitoring / writing Splunk alerts, identifying future problems. Configuring Dynatrace.Strategically analyzing the recovery process. Identifying improvements in our processes, increasing efficiency in recovery and frequency of issues.Also working on development to concentrate on Continuous improvement opportunities.Responsibilities· Java Support responsibilities include debugging and developing/troubleshooting a solution for our in-house application. You will be interacting with our clients all over the globe on need basis. You require to:· Debug and do RCA· Understand the code flow and application functions· Understand the points/replication steps given by the L1 team· Correct the existing code if required which should be well designed, testable, efficient code· Ensure designs are in compliance with specifications along with the company specification.· Capable of creating RCA· Support continuous improvement by investigating alternatives and technologies· SLA adherence with respect to keeping clients happy· Should be an excellent team player and should be able to take responsibility for the ticket· Provide L2 support for the issues escalated by the L1 team.Requirements· Graduation in IT, Computer Science, Engineering or should be excellent in Java development and debugging· Proven hands-on Software/Application support with core Java· Proven working experience in core Java development.· Proven working experience in Developer or Application support Role· Hands-on experience in designing and developing/debugging applications using Java EE platforms· Object-Oriented Analysis and debug using common design patterns.· Profound insight ofcore Java and JEE internals (Classloading, Memory Management, Transaction management, etc.) will be added advantage· Experience with test-driven development· Excellent debugging skills, Strong problem-solving skills· Experience with Version Control Systems like SVN, GIT, TFS, etc· Excellent client-facing skills along with excellent written and verbal communication skillsNO THIRD PARTIES NO SUB-CONTRACTORS NO 1099’s NO CORP to CORP Data Resource Technologies Inc. is an Information Technology Staffing Firm serving the markets of the United States of America; the greatest country in the world. We work with