Vacancy expired!
Sunstate Carriers, Inc is looking for a Customer Service Representative
Must have at least 1 year experience in Trucking/Logistics
Duties:
Serve as Customer's first line of communication with Company.
Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity
Achieve territorial balance of capacity and freight while achieving high service levels. Will take total responsibility of ensuring all requirements are met in regards to Customer expectations.
Performs Customer Service functions regarding a specific or assigned number of customers. Solicit business from a specific or assigned number of customers by using daily available capacity.
Responsible for managing EDI related requirements regarding 214 status releasing or other similar electronic transmissions as required by Customer.
Use exemplary telephone skills to present a quality image where the Customer is treated in a consistent, courteous, and efficient manner, so that the impression is one of excellence.
Requirements:
Ability to set priorities and to communicate changes that could affect daily operations.
Computer skills including Excel and Word.
Ability to work in a fast-paced team environment and excellent time management skills.
Knowledge of McLeod Loadmaster Software a big plus.
Vacancy expired!