Vacancy expired!
Hi- I hope you are doing well. Below is the job description for very urgent requirement of Desktop Support Engineer role based in Delray Beach, Florida. Please share your resume and rate expectation on W2 Role: Desktop Support Engineer Location: Florida - US Candidates with both Deskside and Server support background with knowledge and experience of managing Vendors and third party contracts. Technical Skills:
- Server/ Client Operating System, Registry editing, Remote desktop troubleshooting. Escalated complex incidents / requests, MDM, BYOD, Inventory Management, Asset Tracking, IMACD, Desk Side Support, Printer setup, Thin client setup, Remedial Maintenance HW B/F, Reimage, Hands and Eye Support
- Strong Asset Management skills
- All desktop Applications MS Office, Outlook, Internet Explorer, AntiVirus, Encryption software, etc
- Level 2 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase
- Hand & Feet support for Data Center like Rack mounting, cabling, power supply. L1.5 troubleshooting of network/voice equipment's, troubleshooting Print/DHCP issues and basic knowledge on Citrix & Avaya Infrastructure
- Backup Tape Rotation/Management
- Manage and co-ordinate with third party contractors and Vendors for server support
- Asset Management
- Use of Ticketing tool
- Queue Management
- Knowledgebase
- Email Etiquette
- Effective Business Communication
- Effective spoken and written English language skills
- Attitude to feedback/willing to learn
- Positive attitude to change
- Team Player
- Any Graduate or pursuing last year of Graduation
Vacancy expired!