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PLEASE READ ALL BELOW INFO
How to apply.
Reply to this ad -email- us
Email us about yourself and your resume & the question we ask on this job description.
Leave us your contact information and we will call you for a phone call interview.
We are looking for a long-term steady employee.
We are seeking an outgoing, professional, and energetic Front Desk leader to be the first person who greets our guests when they arrive at our hotel. This position is responsible for supervising the operation of the hotel's front desk, responding to and resolving guest complaints and concerns, and performing the tasks of a Front Desk Sales Representative, to include operating systems for reservations and guest check-in/out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, "energy-giving" attitude to be the bright spot in each guest's day.
Other key duties include, but are not limited to:
Assist the General Manager in preparing work schedules and directing staff to adhere to schedules; adjust schedules as needed to meet business demands
Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc.
Train front desk staff in technical duties, guest service skills, and telephone sales skills
Advise and consult with General Manager in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline
When applying for a specific property, book group functions and meeting room(s) space
Serve as Manager-on-Duty in the absence of the General Manager
Process guest registrations, including the computation and collection of payment
Complete shift reports and process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures
Maintain room status inventory
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Send and receive telephone calls and facsimiles; sort incoming mail and messages
Conduct night audit as assigned
Qualifications
Minimum Experience, Education, Skill Computer & Physical Requirements:
Must have a high school diploma or equivalent
Previous hotel experience is preferred.
Must be flexible in hours and days worked
Must be proficient in the use of common Windows-based programs, including Microsoft Word, Excel, and Outlook
Must display very good organization and time management skills
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must be able to lift 25 30 lbs. and carry up to 10 lbs.
Must be available to work all shifts as needed
Performs general Housekeeping cleaning, in a hotel. Provides assistance to staff, visitors and other employees as necessary.
knowledge of doing laundry is needed (for night shifts)
Replenishes restroom supplies.
Replaces light bulbs.
SHIFT`s
THIS IS FOR A
MORNING SHIFT 9:00 AM to 6:00 PM
NIGHT SHIFT 6:00 pm to 4:00 am
CAN BE ONE HOUR EARLIER OR LATER
ENGLISH A MUST, SPANISH A PLUS.
Must pass a background check.
Salary base on experience. FOR PART TIME THE START PAY IS $10 AN HOUR NET
Please email your info and let us know about yourself and what you are good at.
Do you have transportation to get to work or you live close by?
what's your experience?
Do you have criminal records?
YOU WILL NEED TO WORK ON SOME OF THE WEEKEND
the hotel business is busy mostly on weakened
THANK YOU
Vacancy expired!