Responsibilities:
Assist physicians and healthcare providers in delivering patient care, including preparing treatment rooms and assisting with procedures.
Manage electronic medical records (EMR) system efficiently and accurately, ensuring all patient information is up-to-date and securely maintained.
Serve as a liaison between patients and healthcare providers, coordinating appointments, answering inquiries, and providing exceptional customer service.
Perform administrative tasks such as scheduling appointments, managing phone calls, and handling patient paperwork.
Educate patients on procedures, treatment plans, and post-care instructions.
Maintain inventory of medical supplies and equipment, ensuring adequate stock levels are maintained.
Collaborate with other team members to ensure smooth operations and optimal patient experience.
Uphold confidentiality and privacy standards in accordance with HIPAA regulations.
Qualifications:
High school diploma or equivalent; completion of a medical assistant program preferred.
Basic medical knowledge and familiarity with medical terminology.
Proficiency in electronic medical records (EMR) software.
Strong communication skills in both English and Spanish, both written and verbal.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Customer service-oriented mindset with a friendly and professional demeanor.
Flexibility to adapt to changing priorities and patient needs.
BLS certification is a plus.