Vacancy expired!
- Excellent benefits!
- Long-term growth opportunity!
- Opportunity for continued education!
- Work with end users to resolve and troubleshoot desktop hardware, desktop applications, server hardware, server applications, routing and connectivity issues.
- Work to resolve proactive alerts and monitors generated from our Remote Management application.
- Perform regular quality assurance for our automated maintenance procedures.
- Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within approved targets.
- Advanced Proficiency in supporting Windows XP, Windows Vista, Windows 7, 8, and 10.
- Ability to troubleshoot a wide range of technical implementations such as HyperV, vSphere, Citrix, SQL, Terminal Services and Cloud/Hosted Services.
- Proficiency in Exchange Server 2000 - 2016.
- Basic understanding of Linux and Mac OS troubleshooting.
- Advanced knowledge of desktop software such as all Microsoft Office Suites.
- Advanced desktop VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec).
- Advanced knowledge of Active Directory and how it works in complex environments.
- Advanced Windows 2003 - 2016 server maintenance, troubleshooting, optimization, deployment, migration and upgrade.
- Advanced understanding of how IPv4 and IPv6 technologieszv interoperate
- Advanced network troubleshooting.
- Security software such as Anti-virus, Anti-SPAM, Anti-Spyware, and other security related technologies.
- Qualified candidates must have a minimum of 5 years' experience working in a like role or 3 years of experience working in Managed Services
- We work in the education sector. All qualified candidate must be able to pass an FBI-Level background check.
- A qualified candidate will have a clean driving record and be insurable.
- Relevant industry certification befitting this position (A+, Network +, Security+, MCP MCITP/MCSE)
Vacancy expired!