Job Details

ID #31775600
State Florida
City Jacksonville
Job type Permanent
Salary USD TBD TBD
Source Bank Of America
Showed 2022-01-16
Date 2022-01-15
Deadline 2022-03-16
Category Et cetera
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GWIM Senior Operations Representative

Florida, Jacksonville, 32099 Jacksonville USA

Vacancy expired!

Job Description:

Job Description

Client Account Operations provides branch office operational support for Client Onboarding & Account Maintenance for the full suite of non-retirement brokerage account types and client ownership roles. Client Account Operations consists primarily of document review in support of account opening and maintenance; but also a wide variety of other processes and operations. Support is primarily provided through a systematic workflow portal.

This Associate will fill a Hybrid Processing and Service (MLSN) role and will handle inbound requests via ASAPs and point of call processing via Phone Calls. These inquiries are considered time sensitive and require a more timely turn around. Knowledge of Client Account Operations is a plus, and we will continue to train on multiple skills, such as IJCT (Individual, Joint, Custodial, and Trust), Business, FTS, Special Fiduciary, and/or International.

Required Skills:
  • Must be flexible with schedule (Operational hours are 8:30 AM - 6:30 PM EST)
  • Strong Communication Skills
  • Ability to work in a multi-functional and High Volume environment
  • Strong Relationships Building Skills (Business Partners, Peers, and cross site strategy)
  • Desired Skills:
  • Knowledge of New Accounts Onboarding and Maintenance

Shift:1st shift (United States of America)

Hours Per Week:40

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