Vacancy expired!
- Lead projects for copy approval system updates, including vendor releases, business-led initiatives, and user feedback.
- Define, coordinate, and execute project activities including scope, milestones, schedule, resources, and risks.
- Coordinate and execute validation and change management activities for system update implementations, including creation of all required documentation
- Create and coordinate execution of user test plans and test scripts, and reviews results for acceptability
- Actively track project progress and routinely report project updates to all stakeholders
- Establish and maintain relationships with all stakeholders
- Develop and maintain cross-functional relationships
- Work with team to identify and address critical path or roadblock issues and develop mitigation plans accordingly
- Work with global process SMEs to complete business impact assessment for all system updates
- Collaborate with global process SMEs to co-create communication and training materials for system updates
- Lead sessions to discuss routine releases/enhancements from vendor to understand impact to business and required documentation
- Take initiative to proactively develop and implement process improvements to make business practices more efficient
- Develop and maintain system administrative resources and guides
- Create new user accounts and modify user accounts
- Review system license allocation and maintain users
- Provide system administrative support to users
- Build, maintain, and apply a working knowledge of copy approval processes and procedures
- Build and generate reports to support metrics and audits based on business needs
- Provide guidance and direction to users in the resolution of reported problems and issues
- Act as a liaison between the business and software vendor to communicate all technical issues
- Bachelor's degree in science, technology, business-related field or equivalent work experience required
- Business and technical experience (minimum of 3 years) required with 1-2 years in a regulated industry
- Project management experience (minimum of 3 years) required
- MS Office Suite (Outlook, Word, Excel, Visio, PowerPoint, SharePoint, etc.) intermediate skills required
- Demonstrated time management, analytical, critical thinking, decision making, and problem-solving skills
- Demonstrated technical proficiencies
- Strong communication (oral and written) and organizational skills required
- Continuous improvement and results driven mindset required
- Ability to manage multiple responsibilities and shift priorities as needed
- Veeva PromoMats or other Vault experience highly preferred
- Agile system preferred
- Knowledge of data collection and reporting practices required
- Interaction with various cross-functional partners including Marketing, Quality, and R&D stakeholders on a regular basis. Prompt, effective, and efficient communication skills via instant communication (IM), email, and phone are a must.
Vacancy expired!