Job Details

ID #2333301
State Florida
City Jacksonville
Full-time
Salary USD TBD TBD
Source The Hertz Corporation
Showed 2019-05-22
Date 2019-05-22
Deadline 2019-07-21
Category Et cetera
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Rental Sales Rep. (Part-Time)

Florida, Jacksonville 00000 Jacksonville USA

Vacancy expired!

General ResponsibilitiesThe Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.Part-time career starting at $10.50/hour and a lucrative sales commission/bonus structure + a flexible work schedule!Responsibilities:

Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures

Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner

Resolve customer issues and concerns professionally using effective customer service techniques

Effectively communicate and offer ancillary products and services to enhance customer’s travel experience

Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells

Answer telephone calls in a timely manner in accordance with best practices and policy standards

Liaise with various Hertz departments

Achieve personal sales goals while supporting the goals of the team

Answer questions and provide directions in a courteous and expeditious manner

Qualify and process customer rentals with accuracy and attention to detail

Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental

Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines

Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction

Keep work area organized and free of clutter

Mandatory Requirements

High School diploma or equivalent

A minimum of one year of sales or customer experience in a high volume or service oriented environment

Passion for customer service and attention to detail - Goes the extra mile

Proven strong sales and closing skills and the ability to friendly, engaging manner

Motivated to achieve and exceed targeted goals

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Proficiency in English

Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply

Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills

Demonstrate professionalism and interpersonal skills

Proven experience of working well within a team

100% customer focus, with proven experience within a customer facing environment

Work flexible shifts including weekends and holidays; and work overtime as required

Work outdoors during all weather conditions

Stand for long periods of time

EEO StatementHertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.# Positions 1Category Sales - SalesDivision RACPosition Type Regular Part Time

Vacancy expired!

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