Vacancy expired!
- Management and support of the Exchange environment to include both vendor and on premise
- Tracking the implementation of resolution tasks, collecting, interpreting, and responding to changes in production data, and providing regular reporting to management
- Proactively engaging major incident management and maintaining effective communication with stakeholders during downtime events
- Providing input and contributing to all product or service-related audits
- Producing process documentation and knowledge base articles to include “how to” guides
- Implementing new initiatives and acting as coordination point for projects, taking ownership where necessary to ensure successful transition into production
- Relevant work experience to include working with Exchange and related infrastructure as L2/L3 and familiarity with Exchange, Agile, and SDLC tools and processes
- Previous experience working in an email service environment and hands on experience with Exchange server patching
- Working knowledge of IT applications, network infrastructure technology, and the application of security components and corresponding interfaces
- Proven experience TCIP/IP networking, PowerShell, and troubleshooting with Exchange Online in Office 365
Vacancy expired!