Vacancy expired!
Job Description:
- Perform the Global Markets client outreach for regulatory and remediation documentation requests inclusive of monitoring, tracking and providing metrics on the outreach progress to date.
- Partner with Regulatory Deployment, Sales/Trading desks, client service teams to organize the outreach details including email templates/communications to clients and the client contact information.
- Must have the ability to navigate multiple systems in order to handle client inquiries when issues arise and respond back to those queries as soon as possible.
- Daily monitoring and tracking of the outreach emails and subsequent follow up/outreach to clients that are unresponsive or currently out of office.
- Provide metrics reporting/status updates on a weekly basis to Senior Ops Mgt.
- Must be proficient in Excel (pivot tables & V-lookups)
- Excellentcommunication skills
- Attention to detail
- Ability to multitask & work well under pressure to produce results for our clients and front office partners.
- Strong PC and Microsoft skills
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Perform the Global Markets client outreach for regulatory and remediation documentation requests inclusive of monitoring, tracking and providing metrics on the outreach progress to date.
- Partner with Regulatory Deployment, Sales/Trading desks, client service teams to organize the outreach details including email templates/communications to clients and the client contact information.
- Must have the ability to navigate multiple systems in order to handle client inquiries when issues arise and respond back to those queries as soon as possible.
- Daily monitoring and tracking of the outreach emails and subsequent follow up/outreach to clients that are unresponsive or currently out of office.
- Provide metrics reporting/status updates on a weekly basis to Senior Ops Mgt.
- Must be proficient in Excel (pivot tables & V-lookups)
- Excellentcommunication skills
- Attention to detail
- Ability to multitask & work well under pressure to produce results for our clients and front office partners.
- Strong PC and Microsoft skills
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Perform the Global Markets client outreach for regulatory and remediation documentation requests inclusive of monitoring, tracking and providing metrics on the outreach progress to date.
- Partner with Regulatory Deployment, Sales/Trading desks, client service teams to organize the outreach details including email templates/communications to clients and the client contact information.
- Must have the ability to navigate multiple systems in order to handle client inquiries when issues arise and respond back to those queries as soon as possible.
- Daily monitoring and tracking of the outreach emails and subsequent follow up/outreach to clients that are unresponsive or currently out of office.
- Provide metrics reporting/status updates on a weekly basis to Senior Ops Mgt.
- Must be proficient in Excel (pivot tables & V-lookups)
- Excellentcommunication skills
- Attention to detail
- Ability to multitask & work well under pressure to produce results for our clients and front office partners.
- Strong PC and Microsoft skills
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
Vacancy expired!