Vacancy expired!
20950BRPosition Title:I/S Supervisor - Computer OperationsDepartment:Information SystemsLocation:Lakeland, FL between Orlando and TampaDescription:oversees the execution of the production batch schedule and takes appropriate action to resolve job failures and system issues
provides associate coaching, direction, insight, guidance, support, and counsel to customer support analysts
provides supervision and direction for associates and assigned processes
participates in hiring selections, counseling, performance reviews, personnel issues, and work prioritization
plans, reviews, and administers training of associates
inspires and creates positive avenues for change
participates in establishing and monitoring departmental KPIs and measurement reporting ensures adequate resources are in place to meet processing demands.
Req ID:20950BRAdditional Required Qualifications:State:FloridaFrequency of Pay:MonthlyTravel Frequency:0%Minimum Base Pay:5,340Additional Preferred Qualifications:Additional Information:Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.Address:3045 New Tampa HwyPotential Annual Pay with Bonus:69,420 - 104,520City:LakelandOther Compensation Information:Year End Bonus:As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.Maximum Base Pay:8,040Required Qualifications:Associate’s degree in Computer Science or an analytical discipline, or equivalent experience
at least two years of experience in computer operations or operations support
experience working in a Computer Operations environment
willing to work shift work
excellent communication and interpersonal skills
highly developed ability to organize, plan, and prioritize
high degree of self-motivation and commitment
customer-focused
high degree of maturity, tactfulness, and business ethics
ability to work on multiple tasks at the same time
highly developed problem-solving skills
ability to make consistently correct judgments under pressure
ability to build and maintain positive relationships with team members, other Publix departments and Publix vendors
demonstrates maturity and integrity in all situations
excellent leadership and supervisory skills
ability to maintain confidentiality with associate and business information
responsible for maintaining knowledge of current technology
good human relation skills (the ability to work well with others and be a team member)
show enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission.
Preferred Qualifications: three years’ experience as a Computer Operator working with both mainframe and distributed computing systems; three years’ experience with CA7; prior job responsibilities supervising/leading a small team of technical associatesZip Code:33815-3468Benefits Information:Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health plan (with prescription benefits)
Group dental plan
Group vision plan
Sick pay
Paid Parental Leave
Long-term disability insurance
Company-paid life insurance (with accidental death & dismemberment benefits)
Tuition reimbursement
Vacation pay
Free hot lunches (buffet-style) at facilities with a cafeteria
Paycheck direct deposit
Credit union
Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).
Vacancy expired!