Customer Service Liaison

We are seeking a dedicated Customer Service Liaison to join our Miami team. This role is ideal for a professional who enjoys connecting with clients, solving challenges, and ensuring an exceptional service experience. As a key member of our team, you will act as the bridge between our academy and our valued clients, providing clear communication and support to meet their needs effectively.Responsibilities:Serve as the primary point of contact for client inquiries and support.Build and maintain strong client relationships to ensure satisfaction and loyalty.Coordinate internal teams to resolve issues and provide timely solutions.Document client interactions and maintain accurate records in our system.Identify opportunities to enhance processes and improve the client experience.