IT Solution Analyst ITAM Sr. Analyst - Flexera One

Job Title: IT Solution Analyst ITAM Sr. Analyst - Flexera OneLocation: Miramar, FL or Dallas, TX preferred Open to remoteDuration: 12 monthsCompensation: $60-$65/hr Job Description:

• The IT Hardware Asset Management, IT Solution Analyst is responsible for ensuring technology
• solutions address business requirements and achieve the identified business outcomes.
• The position has a combination of strong business acumen, application domain knowledge and the
• ability to communicate effectively in both technical and business language.
• This role will assist subject matter experts with gap analysis / process definition and system enhancements.
• The focus is to build a solution and configure ITAM platform technologies by taking business
• requirements and configuring the systems to support the business requirements.
• They assist with educating the IT team on the goals of the business and assist with facilitating communication and alignment between functions and IT from the gathering of initial requirements to final implementation.
• This person may also manage process conformity, compliance, and is responsible for the development of business and technical process documentation and training materials for Hardware Asset Management.
• The IT Solution Analyst - Asset Management Hardware will support the day-to-day activities of a
• team to deliver HAM Services.
• The role will require prior experience in IT
• Asset Management HAM and the functions that support hardware life-cycle management.
• The IT Solution Analyst must have Knowledge of backend coding of operating systems to
• reconcile the discovery data.
• The person would have the skills required to be the administrator for ITAM/SLM Gartner top quadrant tools, VB Scripting, .NET programming, Shell Scripting tools.
• Ability to create solutions for reporting, BI Tools, SFTP and SAML.
• They will lead and collaborate with analyst from Managed Services environment.
• They are responsible for ensuring all the SLO for tracking hardware throughout their lifecycle, support the sign-off of deliverables, and monitor key performance indicators.

• Drive the collection of required information to develop Hardware Asset Management framework for ITAM, including process, technologies, reporting on SLOs and KPI
• Conduit into the detail required from the Procurement team.
• Understand current state procurement systems, processes, and data sources, and gather and source contractual, purchase and spend data required to build an effective hardware baselines ion.
• Asset type owner and assignment maintenance working with Infrastructure and Business Teams.
• Serve as liaison between Divisions/Functions and IT on projects and enhancements
• Set and Communicate Policies and manage yearly re-validation.
• Coordinate Governance, Processes and Escalation Management
• Ensure timely and accurate reconciliation of lifecycle data relating to hardware assets
• Track hardware and maintenance data in support of refresh as well as end of life processes and projects
• Manage preparation and distribution of pre-defined reports
• Participate in process maturity assessments and own the execution of plans.
• Supporting leadership and holding accountable the managed services for contractual obligations on reporting, objectives, and key performance indicators
• Provide monthly, quarterly, and annual executive reviews for stakeholders
• Coordinate issues resolution activities with varied stakeholders
• Participate in seminars, trade shows and oversee internal demonstration facilities etc.
• Develop meeting structure and present at meetings
• Determine opportunities to redesign business processes to achieve better business results
• Educate the IT team on the goals of the IT Asset Management Hardware Asset Management workstream
• Drive the development of business and technical process documentation and training materials
• Lead the definition of project requirements by identifying project milestones, phases, and
• elements; assist with project budget needs
• Lead the monitoring of project progress by tracking activity, resolving problems, publishing
• progress reports, and recommending actions
• Understand, communicate and reinforce standard business process concepts
• Establish and maintain relationships with team members within IT and across functional teams
• Assess situations, determine the problem(s) and propose a solution that provides value to the business

• Specialized Skills and Technologies
• Strong technical skills in VB Scripting, .NET programming, Shell Scripting, ETL tools is a must.
• This person understands emerging technologies and can identify opportunities to automate and
• standardize business processes.
• Familiar with IT Asset Management Technologies
• FLEXERA One configuration, developing reports and dashboards
• SQL and database administration experience
• Knowledge of Purchasing, ITSM and CMDB technologies
• IAITAM Certification, such as CHAMP or CITAM
• Experience with ITSM or ITAM Hardware Solutions or Services within Data Center or End-user devices

• 5+ years of work experience in a business or technology role working closely with functions
• inside and outside of IT understanding business processes and needs
• Experience with ITSM or ITAM Hardware Solutions
• Knowledge of the various technical operating systems (RHEL, Linux, Mac, Windows) with
• discovery tools and device inventory tools (SSCM,ILMT).
• Microsoft stack of technologies (including SQL Server, Windows, Active Directory
• Experienced in coding of operating systems to reconcile the discovery data. VB Scripting /
• .NET programming / Shell Scripting,
• Knowledge of ETL tools / Reporting/BI Tools, SQL /SFTP/ SAML
• Proven ability and experience in executing strategic asset management processes
• successfully
• Possess a solid understanding of hardware asset management policies, procedures and
• best practices
• Experience using industry standard ITAM solutions like Flexera SNOW or Eracent
• Experience working in a Managed Services environment.
• An understanding of End Point Management and inventory toolsets such as SCCM, SolarWinds, etc.
• Excellent written and oral communication skills
• Ability to identify, analyze and resolve problems
• Strong team player
• Collaborative
• Agile Delivery Values
• Openness Team and stakeholders agree to be open about all work and challenges
• Commitment Personally commit to achieving the goals of the team
• Respect Respect your team members to be capable and independent
• Courage You have courage to do the right thing and work on tough problems
• Focus Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching,standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• and much more!