Vacancy expired!
- Build and maintain innovative medical education digital products and services that deliver delightful customer experiences.
- Understand educational needs and customer/user requirements in depth.
- Drive new customer adoption of Arthrex digital medial education systems and programs.
- Manage existing Arthrex digital medial education systems customer relations and user experiences.
- Serve as the Medical Education business lead for product lifecycle from requirements gathering through production, release, execution, enhancement and long-term maintenance.
- Identify educational opportunities, build business cases, and define product vision and strategy for Medical Educations digital platform and APIs.
- Communicate long-term digital product vision and strategy to relevant participants and stakeholders.
- Perform platform analysis, strategy, and research and development functions.
- Establish project plans and scope of work for digital education platform designs and enhancements.
- Design experiments and analyze data to take on challenging problems and deliver insights.
- Identify customer needs through customer research and insights.
- Drive product strategy and direction that that translates into high customer value.
- Run effective beta programs and collect continuous customer feedback.
- Advise leadership on data-driven business decisions to increase product adoption.
- Benchmark current and future processes against best industry practices.
- Responsible for the support, guidance and professional growth of those employees under your managment.
- Up to 20% travel required.
- Bachelor's degree required, preferably in Computer Science, Engineering, Business, or related field.
- Masters degree in Computer Science, MBA or other advanced technical degree is preferred.
- 8+ years experience required within a business function (Manufacturing, Supply Chain, Distribution., Finance, HR or Engineering) with digital product management, business analytics or digital business process improvement activity.
- 5+ years experience required in a leadership role with one or more direct report employees.
- Expertise leading cross-functional teams that together launch and maintain web or mobile software product offerings is preferred.
- Experience using a web design system such as Material UI or similar is preferred.
- Experience with Amazon AWS services or Google Cloud is preferred.
- Previous position in Pharma or Medical Device industry is preferred.
- Previous experience with management of Learning Management Systems is preferred.
- Commitment to the concept of leadership by service.
- Able to develop and maintain digital products at scale.
- Excellent organizational, analytical and influencing skills.
- Excellent communication and interpersonal skills, with proven ability to take initiative and build. strong, productive relationships.
- In depth knowledge of Program Management Office functions and practices. PMP certification is preferred.
- Proficiency with Microsoft Power-BI is preferred.
- Proficiency with HTML Coding and other common web protocols is preferred.
- Knowledge of surgical orthopedics is preferred.
- Knowledge of human-centered design is preferred.
- Ability to work comfortably at all levels within the organization up to the senior management level.
- PC and various and specialized software.
- Computer proficiency in all Microsoft office applications required.
Vacancy expired!