Vacancy expired!
Job Description
Everyone saystheir customer service isdifferent, but can they back it up?
Ourcollectionsteam members have a combination of compassion, empathy, anddetermination.Youhelpour ownersget their vacations back on track.At Westgate Resorts,where passion meets persuasion,we put the heart back into collections.
As a
BilingualAccount ServicesTeam Member, you will:Treat customers with respect and respond with empathy
Possess strong customer focus with the ability to have detailed conversations
Bring owner accounts to a current status so they canstarttravellingagain
Be100% phone-based
Workin a metrics-driven environment
Toperform this job successfully, you must have excellent communication skills and be able to read, write and speakEnglishfluently.Additionally, the person must possess and adhere to the following core values:
Integrity
Passion
Work Ethic
Qualifications
Requirements
- Must be bilingual in Spanish
- Minimum 1years of Collections experience required
- Minimum 1 years of Call Center experience required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Vacancy expired!