Job Details

ID #15597344
State Florida
City Ocoee
Job type Full-time
Salary USD TBD TBD
Source Westgate Resorts
Showed 2021-06-18
Date 2021-06-18
Deadline 2021-08-17
Category Et cetera
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Collections Representative Bilingual - Remote

Florida, Ocoee, 34761 Ocoee USA

Vacancy expired!

Job Description

Everyone saystheir customer service isdifferent, but can they back it up?

Ourcollectionsteam members have a combination of compassion, empathy, anddetermination.Youhelpour ownersget their vacations back on track.At Westgate Resorts,where passion meets persuasion,we put the heart back into collections.

As a

BilingualAccount ServicesTeam Member, you will:

  • Treat customers with respect and respond with empathy

  • Possess strong customer focus with the ability to have detailed conversations

  • Bring owner accounts to a current status so they canstarttravellingagain

  • Be100% phone-based

  • Workin a metrics-driven environment

Toperform this job successfully, you must have excellent communication skills and be able to read, write and speakEnglishfluently.Additionally, the person must possess and adhere to the following core values:

  • Integrity

  • Passion

  • Work Ethic

Qualifications

Requirements

  • Must be bilingual in Spanish
  • Minimum

    1years of

    Collections experience required
  • Minimum

    1 years of

    Call Center experience required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Vacancy expired!

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