Letter Processor

Job Description

The objective of the Letter Processor is to facilitate the preparation and distribution of outgoing correspondence. This includes mailings to our Timeshare owners, guests and Team Members.

Utilize queries to determine daily/weekly/monthly mailings.

Print/Prepare outgoing mail ( can be paper mail or emailed )

Utilize Imaging system ( prepare documents for scanning/verify scanned documents)

Assist in Ocoee Copy Center for preparation/ shipment of print requests.

Process CSD (Customer Service Requests) issues according to departmental policies and procedures.

And other Misc duties as instructed by supervisor

None

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven success in working independently and as part of a team to accomplish goals and meet project deadlines while maintaining a high level of accuracy and focus.

Ability to work under pressure in a very high volume area.

Ability to meet time sensitive deadlines.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Intermediate proficiency in Excel and Word.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

N/A

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Job description subject to revisions at any time at the company’s discretion based on business needs

Additional Information

All your information will be kept confidential according to EEO guidelines.