Vacancy expired!
HGV Now Offers Day One Team Member Benefits!
What will I be doing?
As a Credit Reporting Analyst, you will analyze and interpret Credit Reporting and Compliance data in an order to develop on their own a monthly root cause analysis for Sr. Leadership and coordinate the implementation of system/process improvements based on their findings.
You will be responsible for driving company success through performing the following tasks to the highest standards:
- Independently address any process/system issues that are negatively impacting compliance with Diamond's business rules or with State & Federal regulatory guidelines.
- Analyze the METRO2 Credit Reporting file for red flag items and using historical data develop on their own a trend and forecast analysis to be submitted to Sr. Leadership.
- Work with other departments to correct data or procedure gaps in order to correct errors, enhance compliance or improve efficiencies.
- Each month pulls samples from all the credit reporting disputes and conduct an independent audit. Work with the Credit Reporting Coordinators to correct any errors discovered as a result of that audit and identify trends and possible system issues that are triggering dispute errors.
- Pull ad hoc reports to support the Operation Compliance teams
- Continually review system process and data to identify areas for improvement. Make recommendations as needed.
- Partner with Leadership to ensure quality assurance standards are being met from the Compliance Team.
- Monitor and Measure the impact of new processes and/or system changes.
- Apply skills and company systems to assess key drivers and recommend changes to improve operational efficiency.
- Attend company meetings, conference calls and training(s) as necessary
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Solid understanding of root cause analysis and process improvement concepts.
- Strong analytical and reconciliation skills
- Excellent verbal and written communication skills
- Proficiency with of MS Office Excel (pivot tables and VLOOKUP)
- Knowledge and understanding of credit & collections policies, procedures & strategies.
- Experience with SQL
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Vacancy expired!