Job Details

ID #54807868
State Florida
City Orlando
Job type Full-time
Source Westgate Resorts
Showed 2025-11-11
Date 2025-11-11
Deadline 2026-01-10
Category Et cetera
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Front Desk Agent - PM Shift

Florida, Orlando
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As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort.As a Front Desk Agent, you will:Greet, register, and assign rooms to guestsIssue room key and escort instructions to Bell StaffDate stamp, sort, and rack incoming mail and messageTransmit and receive telephone messagesAnswer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directionsKeep records of room availability and guests' accountsCompute bills, collect payments, and make changes for guestsCreate and confirm reservationsPost charges, such as room, food, liquor, or telephone, to the ledgerMake restaurant, transportation, or entertainment reservations and arrange toursNightly bucket checksAble to listen and find solutions to guests’ problem

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