General Liabilities Claim Adjuster

Job Description

Westgate Resorts is looking for an experienced general liability claims adjuster to join the Risk Management Team. This is an opportunity to leverage your technical liability claims expertise and leadership capabilities for litigation management.

As a general liability claims adjuster, you will be responsible for daily management of liability claims, documenting the files over the course of litigation, discussing legal strategies, analyzing reserves, assisting with settlement negotiations, and conveying pertinent information to management. The role requires regular collaboration with defense counsel and VP of Risk Management for strategic planning and negotiating damage settlements.

• Receive, investigate, and successfully resolve claims.
• Review legal documents and claim files and provide recommendations for the handling of legal represented claims.
• Follow-up on all new cases to communicate with involved parties and resolve.
• Coordinate with other departments to investigate claims, obtain documentation and oversee successful safety programs to reduce guest related claims.
• Maintain close contact with plaintiff and defense counsel and demonstrate an ability to reduce claims litigation, improve claims resolution and the defense of guest claims.
• Prep files for mediations, present with defense counsel and VP of Risk Management.
• Manage litigated files
• Write up settlement evaluations for all litigated cases
• Run ISO reports when applicable

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have thorough understanding of claims handling practices, policy language, exclusions, and ISO forms. Prioritization, organization, effective time management, creativity and self-discipline are needed to successfully perform in this position. Excellent communication a must.

High school diploma or GED; and 5 to 7 years related experience and/or training; or equivalent combination of education and experience in liability claims handling. A valid Florida adjuster’s license is required.

While performing the duties of this job, the employee is regularly required to sit, stand, talk and hear. The employee frequently is required to reach, carry pull, or push with hands and arms. Lifting objects weighing no greater than twenty pounds will be required. Specific vision abilities required by the job include ability to adjust focus. Specific hearing abilities are required while much of the workday is spent talking to people in person or over the telephone.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions. Some travel to the resorts is required during investigation, and while attending depositions, mediations, and trials.

Additional Information

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
• Safe working environment where all Team members are COVID19 vaccinated

All your information will be kept confidential according to EEO guidelines.