Vacancy expired!
- Establishing, documenting and formalizing user research standards and practices
- Research method and tool selection, planning, user recruitment, test creation, analysis and reporting
- Qualitative and quantitative research methods across all digital experiences (Online & Mobile Banking, Public Websites, Account Opening / Lending Applications, etc.)
- Developing a consistent user feedback loop through creation and management of participant recruitment and segmented user panels
- Creating hypotheses, setting research objectives, and reaching unbiased conclusions
- Collaborating with designers, product owners and developers on a wide array of research projects
- Analyzing data and findings to deliver actionable insights that inform business, product, and design decisions
- Producing, documenting, and sharing research insights in creative ways to increase empathy and inform product direction
- Proactively identifying areas of opportunity and performing research to support future product design
- 2+ years experience in UX Research
- Associates Degree or greater OR completion of reputable UX Bootcamp
- Knowledge of a set of qualitative and user-centered design methods
- Knowledge of quantitative, behavioral analysis, and statistical concepts
- Experience building meaningful cross-functional relationships
- Effective communication skills with experience presenting to diverse audiences
- Plus if you have experience using the following tools or something similar: UserZoom, UserTesting, Maze, etc
Vacancy expired!