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Palm Beach Gardens, FL Confidential Join a fast-growing medical business that national health and wellness retail partners rely on, including Walgreens and Rite Aid. We have a reputation for delivering innovative products, experiences, and patient care. Given the growing global importance of personal health and wellness, we are planning an expansion of our business operations to meet growing demand. We are seeking a Director of Operations to oversee our North America operations. Our ideal candidate will have a strong foundation in sustaining business performance and first-class customer experience while expanding physical footprints. The overarching objective for this role is to support market growth while achieving high standards of operational effectiveness and cost efficiencies.
How you'll make an impact As Director of Operations, you'll lead and develop a team of 8 people (noting that this is growing), who collectively contribute towards our short-term and long-term corporate strategy - across distribution and supply chain operations. As a leader and key advisor to the executive team, you will maintain strong knowledge of industry trends, technology, and customer requirements, while working collaboratively with the corporate office based in the UK. More specifically, in this role, you will:- Oversee operations of the company and continuously identify areas of process improvement, increased safety and financial efficiency
- Mentor, guide and coach direct reports to expand their capability and build a culture that thrives on performance, teamwork, trust and transparency
- Improve policies, standards and procedures across human resources, accounting, finance, sales & marketing and other key departments to increase cross-functional efficiencies
- Design and implement operating models, business strategies, plans and procedures that align with our client's short-term and long-term objectives
- Establish and sustain operational budgets: yearly goals and financial expectations. Set KPIs and performance targets for each functional area to grow overall effectiveness
- Direct and manage supply chain operations. Manage warehousing and distribution functions to ensure that customers are supplied with the right quantities of goods at the right times
- Evaluate and report on performance by analyzing and interpreting data and metrics
- Build and maintain trusted relationships with customers, clients, partners and stakeholders
- B.A. in Business Administration, Supply Chain or a related field
- 7+ years of progressive management or supervisory experience at a reputable company
- Passion for patient care, education, research and health
- Superior communication and presentation skills
- Analytical and problem-solving abilities
- Excellent conflict management and resolution skills
- A leader that excels at building relationships across a matrixed organization
- Strong team management abilities to inspire results, innovative thinking, creativity and accountability
- Proven track record of developing, communicating and articulating change and operational excellence in coordination with the CEO and the executive leadership team
- Deep business and financial acumen to measure, manage and communicate performance
- Strong interpersonal, organizational and communication skills
- Excellent time management skills
Vacancy expired!