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A large family-owned towing company, is seeking a dispatcher for general office duties. This role requires working 10-12 hour shifts, 5 days a week, and availability for nights, weekends, and holidays.
Responsibilities:
Answer phones and log all calls to dispatch to drivers
Dispatch calls to drivers based on priority status
Provide excellent customer service
Solve problems and think critically
Multi-task in a fast-paced environment
Perform typing, filing, and other office tasks
Utilize computers and Microsoft Office programs effectively
Requirements:
Excellent customer service skills
Strong problem-solving and critical thinking abilities
Ability to multi-task and handle a fast-paced environment
Experience with dispatching in a towing company is preferred but not required