Job Details

ID #45741796
State Florida
City Tallahassee
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source CNC Consulting
Showed 2022-09-16
Date 2022-09-14
Deadline 2022-11-12
Category Et cetera
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Helpdesk Specialist Onsite position @Tallahassee, FL

Florida, Tallahassee, 32301 Tallahassee USA

Vacancy expired!

We are looking for candidates for the following direct client position. If you are interested in below position, please forward your updated resume and rate requirement. If you are not interested but know someone who might be, please feel free to forward this email.Job Title: Helpdesk SpecialistLocation:

Onsite Position @ Tallahassee, FLDuration:8 Months+ 1 yr renewal

Job Description:The Client Technologies Technician will perform the following duties and responsibilities in this Helpdesk/TSC support position:• Provide Tier one (1) software and hardware support;• Use documented procedures and checklists to assist end users with technical issues;• Use a ticket tracking system to log end user information and description of the issue;• Escalate problems to Tier two (2) technical support; and• Communicate with the end users regarding the status of the issue resolution.

Required Qualifications4.3 Preferred QualificationsThe Department requires the Candidate to have the following experience, skills, and/or knowledge for this position:• One (1) or more years of experience installing computer hardware and software, including personal computers, printers, and peripherals in both a network and standalone environment;• One (1) or more years of experience installing and troubleshooting clients in a Microsoft networking environment;• One (1) or more years of experience installing, troubleshooting, and supporting desktop applications and operating systems including Windows Office Suiter’s (OS), Office, Outlook, and Internet Explorer;• Knowledge of Transmission Control Protocol (TCP)/Internet Protocol Address (IP) protocols; and• Experience installing, diagnosing, and repairing hardware, including scanners, hard drives, Random Access Memory (RAM), processors, DC Read Writable (CDRWs), DVD Rewritable (DVDRW), multimedia kits, and other peripherals.

skills, and/or knowledge for this position:• Experience supporting computers in a criminal justice environment;• Experience working in a call center environment; and• Experience in Active Directory user administration.

Vacancy expired!

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