Vacancy expired!
BH:3738703 MUST BE ABLE TO WORK ON AN EMPLOYEE BASIS NO Corp-to-Corp REMOTE/Onsite blend
Our Client is expanding and currently seeks aHELP DESK ANALYSTBi-Lingual able to speak/write English and Spanish Will 50% REMOTE-50% ONSITE for a 6+ month assignment with possible extensions Could go Direct-Hire NOTE If your experience is not in this area of specialty, please refrain from sending your resume. LOCATION: Tampa, FloridaLeverage your WINDOWS - NETWORK - CUSTOMER SERVICE skills to help take your career with our Client to the "Next Level" for 2022 and beyond! Our Client is seeking a Help Desk Analyst to become part of their operations support team. You will be responsible for providing Level 1 support and technical assistance for databases, software and devices. Responsibilities: • Excellent Customer Service skills. • Excellent understanding of Service Desk Operations; including tools (call tracking systems, ACD) processes and methodologies. • Will work an 8 hour shift between 7AM and 7PM. Shifts may change over time. Must be available to work any shift between 7AM and 7PM. • Windows Family Operating systems (Win7 & Win10). • Email and Calendar Systems. • VPN Remote connectivity. • Application Support. • Basic ServiceNow or Remedy Help Desk Support tool and processes. • Demonstrated ability to work individually or within a team environment. • Strong analytical skills and demonstrated ability to troubleshoot. • Ability to explain technical information to non-technical clients. • Strong verbal and written communication skills. • Demonstrated ability to learn new skills and apply the knowledge. • Laptop, iPad, mobile phone and peripheral hardware configurations. Skills: • Excellent communication skills. • Highly motivated and self-driven. • 2+ years of Helpdesk Experience. • 1+ years of Microsoft Outlook / MS Office. Educational Qualifications: • Minimum of a high school diploma. Important information:- There is no per diem with this position
- There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs.
- MUST be able to work without sponsorship or VISA transfer for this position.
Vacancy expired!