Vacancy expired!
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Why You'll Love This Job: The Lead Engineer will be part of Enterprise DevSecOps department (EDSO) that delivers optimized process and automation to accelerate delivery of IT services while also embedding security and controls.
- This role will involve support and maintenance of DevOps products, tools and services, that support our continuous Integration, continuous deployment/delivery capabilities and automated provisioning on both cloud and On-Prem Platforms.
- Lead incident and problem management collaborating with various teams to ensure customer issues are resolve timely and efficiently
- Develop and contribute to knowledge base, create technical articles, process, and procedure documentation
- Design and create scalable, automated solutions to service our customers and internal application development teams. Create, maintain, and update the scripts as needed to ensuring rapid availability of products
- Support maintenance and monitoring of current DevOps infrastructure
- Analyze issues/failures in products and services and identify common themes, root cause and remediation actions that will strengthen the stability and reliability of the product
- Proactively examine applications and implement proactive monitoring and duplication at all tiers to help reduce unplanned outage time
- Collaborate with the development and infrastructure teams to improve and support software features through agile, continuous integration and continuous delivery/deployment (CI/CD) processes
- Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (CloudWatch, etc.)
- Contribute to technical process improvements across a variety of fields such as training, Agile, and modern development practices
- Lead by example through demonstration of high performance in the areas of customer service, collaboration, teamwork, reliability, efficiency, and execution
- Strong customer service skills and an ability to interact at all levels of the organization (customers, technical teams, and Executives)
- Provide after business hours support and 24x7 on-call support on a rotational basis
- Bachelor's degree in technical/computer field or related experience required
- 10+ year's IT experience with skills using DevOps pipeline, support experience on either application or infrastructure is a must
- Implementation experience in Continuous Integration, Continuous Deployment, Continuous Delivery and DevOps Operations for Agile projects
- Scripting/programming experience using groovy, python, terraform, bash or ksh and PowerShell
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- Experience in supporting systems from an infrastructure, code, and security concept perspective
- Experience in ITSM Service Desk tools (Service Now, JIRA, Remedy)
- Proven understanding of Incident, Problem and Change Management ITIL processes
- Should have worked with technologies and platforms such as UNIX/Linux, Jenkins, Fortify, Git, Maven, OpenShift, Chef, Kubernetes or Docker, across the Finance and Service Sector
- AWS Cloud services such as computer networking and security
- Administration experience in DevOps tools such as Jenkins, BitBucket, JIRA, Fortify, SonarQube and Nexus
- Working experience with tools such as Tomcat, Kibana, Splunk, WebSphere, Power BI is a plus
- Linux and Windows OS administration
- Familiarity with software development methodologies such as Agile (Scrum, Kanban)
- Familiarity with Programming languages such as Java, angular, spring Framework will add value
- ITIL certified or equivalent experience is preferred
Vacancy expired!