Vacancy expired!
- This business-critical requisition required to support daily production batches.
- This requires research and identification from failed batches to resolutions at the quickest time.
- This is a business sensitive position that requires attention to detail and quick turnaround.
- Liaise between various support team across multiple vendors to provide seamless customer experience
- (Where the position sits within the department or organization)
- This reports to the application support manager lead locally and globally.
- Also, the responsibility is for all the job functionalities and ensure that the support teams are addressing the production issues and intimating the finance customers for any ongoing issues.
- (Describe the main activities the job-holder will perform)
- Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
- Establish and monitor process performance measurements and business impact. Gather and communicate performance statistics and reports to internal stakeholders and senior management.
- Monitor effectiveness and efficiency of production and/or process. Determine and/or drives change and improvement efforts in production and/or processes.
- 5 to 8 years' experience in handling production support activities.
- Unix shell scripting experience and understanding of Ab Initio environment (Co?Operating system).
- Candidate should be able to understand, analyze and write PL SQL queries on Oracle and Sybase.
- Extensive knowledge of Ab-Initio development, components usage, EME, migration process with branching. He should be able to analyze the existing graphs and should be able to provide impact assessment.
- Should have good expertise in database level analysis to trace issues to closure.
- Willingness to learn backed with solid technology understanding of distributed systems is essential. Must have the ability to co-ordinate with other teams and come to a resolution of batch issues at the earliest.
- Coordinate with other stake holders located across shores
- Ownership and responsibility for end-to-end production batches.
- Ensure process compliance and manage expectations of the leadership
- Actively trace and track issues and document the issue resolutions.
- Create monthly issue reports.
- Ensure best practices are followed
- (What opportunities to develop can the job offer a prospective candidate?)
- Excellent opportunity to get involved in cutting across global functions, related analytics, reporting methodologies for a large global bank
- Opportunity to learn or add domain skill in the area of finance and primary market trading and accounting
- Opportunity to directly work with a highly motivated team
- Experienced with handling production support activities.
- Familiar with Ab Initio architecture for issue identification and issue resolution
- Should be aware of the scheduling tool.
- Hands-on experience UNIX with knowledge in scripting language to create scripts for automation of daily batch reports.
- Relational Database SQL (Oracle) experience (5 plus year). Should be capable of writing complex and efficient SQL DML statements
- Experience on shell scripting would be added advantage
- It is desired but not mandatory to have experience with ETL Development tools
- Strong design and execution bend of mind
- Thorough understanding of DWH methodologies
- Design pattern implementation, Algorithms and Data Structure.
- Ab-Initio development, components usage, EME, migration process with branching
- Unix shell scripting
- Software engineering best practices
- Passion for technology and self- starter
- Orientation towards Disciplined development processes
- Strong writing, communication, time-management, decision-making, and basic task organization skills
- Ability to prioritize and manage schedules under tight, SLA's.
- First class degree with excellent academic qualifications. B.E or B.Tech. in Comp science, IT, or other engineering disciplines from a reputed institute with relevant work experience. Competencies
- Business Process Design - Extensive Experience
- Knowledge of business process design techniques that encourage a critical, fresh look at key processes and focus on optimizing organizational performance; ability to apply this knowledge appropriately to diverse situations.
- Standard Operating Procedures - Extensive Experience
- Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
- Process Management - Subject Matter Expertise
- Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes.
- Effective Communications - Extensive Experience
- Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Decision Making and Critical Thinking - Extensive Experience
- Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
- Accuracy and Attention to Detail - Extensive Experience
- Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
- Managing Multiple Priorities - Extensive Experience
- Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
- Problem Management Process - Extensive Experience
- Knowledge of and ability to bring a reported problem to successful resolution.
- Operational Functions - Extensive Experience
- Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
Vacancy expired!