Customer Service IT Help Desk

DescriptionRobert Half is looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.This role is 70% customer service based. 30% Troubleshooting company application.Requirements One to two years of experience in a Helpdesk environment is required. Microsoft certifications or enrollment in IT related courses with an accredited college or technical school required. Must be detail-oriented, accurate and well organized. Excellent oral and written communication skills, interpersonal and organizational are required. Ability to work independently and efficiently to meet deadlines and established response times is essential. Ability to establish and maintain a good working relationship with other professionals in order to provide support and resolve issues is a must. Must be able to remain flexible with changes in priorities for various task and project assignments.Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.00 - $17.00 / HourlyLocation: Tampa, FLDate Posted: December 12, 2019Employment Type: TemporaryJob Reference: 01070-9502354087Staffing Area: Technology