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EUC Enterprise Governance Program Lead (C13)About CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.The recently established Global Business Risk and Control group is responsible for the development of consistent control frameworks and the subsequent effort to conform front line controls and monitoring to these new standards across the enterprise. The group partners with the business and Risk teams to develop consistent approaches and practices that ensure we have the right checks and balances in place to minimize errors and issues. This includes driving front line controls remediation, control risk execution, and monitoring effectiveness throughout the enterprise.Within Global Business Risk and Control, the End User Computing (EUC) Enterprise Governance group provides end-to-end management of the EUC program for Citi.Essential Responsibilities: Organizational Scope and AccountabilityProcess OptimizationThe EEUC Enterprise Transformation Capability Enablement Lead will be responsible for providing program visibility, action planning and issue management of EUC related regulatory and management control initiatives across the firm. This is a global role that will work with senior leaders and their teams across business sectors and the second and third lines of defense (i.e. Internal Audit, Compliance, Legal, Finance, Operational Risk, Credit Risk).
Balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units. Action plans are typically to address regulatory requirements and commitments under Matters Requiring Attention (MRAs), Issues Management / Corrective Action Plans (iCAPs), Consent Order (CO) initiatives and Business re-engineering initiatives
Provide project management leadership by coordinating multiple global program efforts including the transformation of the EUC program at the firm. This work includes re-engineering critical business processes, establishing communication and reporting routines and identifying critical skillsets gaps across lines of business and management.
Develop routines to assess emerging business risks from a variety of sources including Internal Audit, Compliance, business and functional stakeholders, including collaborating with EUC Enterprise Governance team members to self-identify areas of control improvement and integrate issues identified in other lines of business to identify and prioritize potential risks
Develop processes to create, review and challenge documentation of corrective action plans and Internal Audit reviews and Consent Order Deliverables.
Partner with training, communications, policy oversight, validation/assurance, strategy and reporting teams to identify areas of improvement and provide input to developing comprehensive training, EUC tooling development and process improvements for the EUC Program.
Partner closely with the Enterprise Controls Automation team to identify and bring to closure tooling related opportunities across the EUC program including replacing the disparate EUC toolsets (Portal, sharepoint, etc).
Work closely to provide input into Technology standards and practices including: the Citizen’s Development standard, Robotics Process Automation (RPA) standard, and Citi Software Delivery Life Cycle (CSDLC) standard.
Evaluate tool sets and make recommendations on tooling capabilities to achieve requirements for the EUC policy and Standards.
Understand critical data collection requests and design solutions to facilitate data collection efforts across all business segments. Work with the EUC Strategy team to define and implement both short term and long term solutions to critical requests.
Job Family Group:TechnologyJob Family:Data GovernanceTime Type:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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