Vacancy expired!
- Design, develops and supports Virtual Agent using Predictive Intelligence, machine-learning, Advanced Work Assignment in ServiceNow.
- Proficient in NLU Model Builder, Train and Test NLU in ServiceNow.
- Design and Developed custom use cases and train the Model.
- Design and Develop Performance Analytics Solutions for Virtual Agent.
- Partners with Clients and Technology teams to review business requirements, technical requirements, determines scope, and estimates the effort in the development of Technology requirements.
- Preform development related activities while ensuring that appropriate governance exists for all delivery of technology solutions.
- Minimum 5 years of experience of ServiceNow development and configuration preferably within the HR Scoped application, with a SNOW partner.
- More than 10 years of technology experience supporting a complex application with integration points across other systems.
- Experience with complex integrations preferably between HR, Payroll, Time and Attendance (Workday preferred).
- Experience with JavaScript, JSON, Java, Python, C and API programming strongly desired.
- Experience with SQL, NoSQL, and Relational Database development desired.
- Experience with test driven development, agile practices, and tools desired.
- Knowledge of all phases of system development lifecycle, including production support.
- Strong analytical skills, interpretive and evaluative skills.
- Strong organizational skills across multiple threads of work streams.
- Outstanding documentation, presentation, and interpersonal skills.
- Creative and resourceful approach to the business and an ability to think and deliver creative value-added solutions to clients.
- Must be service-oriented, team player, work independently.
- Must be able to work flexible hours, including support on release weekend
Vacancy expired!