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Job Details

ID #17316729
State Florida
City Tampa bay area
Job type Contract
Salary USD TBD TBD
Source BCforward
Showed 2021-07-26
Date 2021-07-26
Deadline 2021-09-24
Category Software/QA/DBA/etc
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Lead Generator Basic

Florida, Tampa bay area, 33607 Tampa bay area USA

Vacancy expired!

Lead Generator Basic

BCforward is currently seeking highly motivated

Lead Generator Basic onsite opportunity in Tampa, FL.

Position Title: Lead Generator Basic

Location: 10410 Highland Manor Drive, Tampa, FL 33610

Expected Duration (possible extension):

04 Months

What are the top 3 things you look for in a candidate? Attention to detail, ability to work in a fast paced environment, once trained, should be self-motivated and work with little supervision, keep materials/data confidential, work well with others

What are any disqualifiers? Attendance issues, not following procedures or process as trained on, unable to keep department standard work pace , someone who cannot work well with others

What does a "typical" day look like in this role? Receiving incoming work cases via US mail, distribute cases via scanning from copier to distribution list, creating case in tracking tool, research in applicable system tool, once case is resolved, note response on inquiry form and e-mail back to remitting party. 1 hour lunch to be scheduled by supervisor.

What specific work experience (or skills) would stand out on a resume? Pays close attention to detail, keeping materials/data confidential, computer literate, ability to work in fast paced environment, multi-masker, not afraid to speak up/escalate if something seem different/wrong.

House Keeping Items

Will this role be work from home? No, from the office.

Does this role need to sit in Tampa Yes, Highland Oaks location.

Once people return to the office is the plan for this role to return as well? This is a work from the office assignment.

Is there a possibility that the contract can be extended? I cannot say at this time as it depends on the incoming case volumes.

Is there an option for this role to go FTE? Not at this time.

Will equipment be provided? All equipment and training will be provided.

Roles and Responsibilities:

Ability to follow procedures and instructions . Detailed oriented and able to Multi Task and meet deadlines .

Key Responsibilities:

  • Handle more than one task at a time (Solid multi - tasking capability).
  • Follows instructions and procedures.
  • Works effectively with minimum supervision.
  • Researching contact information using available resources
  • Handling large volumes of requests as received via mail/fax /Email
  • Confirm receipt of incoming ACH payments
  • Enter claims into case management tracking system
  • Update system with notes-status of case throughout the life of case
  • Validate/compare instruction against various systems to confirm posting of funds
  • I/A - Research any discrepancies to resolution
  • Respond to the requester
  • Partner with team mates to accomplish goals

Required:

  • General office equipment (fax, scanning, phones, email)
  • Ability to manage sensitive client information
  • Strong organization and time management Skills
  • Goal oriented and self- motivated
  • Communicates clearly and concisely; listens well.
  • Demonstrates clear and concise written communication skills and learns from experience.
  • Collects information to solve problems and include others in problem resolution.
  • Demonstrates ability to analyze and recognize inconsistencies relative to their day to day and escalate when needed.
  • ACH experience is a plus for handling ACH non-receipt claims
  • Experience with MS office/excel applications
  • Ability to organize time efficiently; prioritize work appropriately and readily adjusts to changing priorities.
  • Overtime if business needs require

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com

www.facebook.com/bcforward

This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 139952 when responding to this ad.

Vacancy expired!

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