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- Work directly with business representatives and act as a liaison between the business and the Information Technology (IT) team.
- Evaluate current Infor ERP LN functionality and identify opportunities for software and/or business process enhancements.
- Assist with the troubleshooting of system or process problems (tickets) to identify the root cause(s) and initiate appropriate corrective action.
- Lead software and process enhancement discussions to ensure the selection and subsequent implementation of the best business solutions.
- Take the lead in writing functional design specifications, user acceptance test (UAT) scripts, training documentation, and business communications related to software enhancements or process changes.
- Perform user acceptance testing.
- 4+ years of relevant consulting or industry experience
- 2+ years of experience leading workstreams or small teams
- Experience in project implementations as a senior team member or team lead
- Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading gap analysis, as-is and to-be business process designs, functional configuration, testing, end-user training
- Ability to work independently, manage small projects or parts of large projects
- Proficiency in multiple business processes including by not limited to:
- Procure-to-Pay (PTP)
- Order-to-Cash (OTC)
- General Ledger (GL)
- Fixed Asset Management (FA)
- Budgeting
- Manufacturing
- Cash Management
- Expense Management
- Willingness to mentor junior staff
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Bachelor's Degree or equivalent professional experience
- Limited immigration sponsorship may be available