Customer Service Representative

OverviewWe are customer obsessed at Delta Dental and highly value strong customer support representatives. In this Associate Customer Advocate position you will have the opportunity to make a difference at the front lines of our operation as you handle inquiries efficiently and accurately in a timely manner.You are the company's primary point of communication to customers. Responsibilities of the position will include: researching and responding to customers by telephone, electronic or written inquiries and providing excellent service to customers with information regarding basic eligibility, benefits and claims status with emphasis on customer retention.We are an Equal Opportunity Employer and it is our policy to provide equal opportunity in employment without regard to race, color, religion, ancestry, sex, citizenship, national origin, age (over 40 years), sexual orientation, marital status, veteran status, pregnancy, physical disability, mental disability or medical condition or any other characteristic protected by state or federal law. This policy also applies to the qualified disabled veterans and veterans of the Vietnam era.