Incident Manager Alpharetta, GA

Role: Incident Manager Location: Alpharetta, GA 30005 Contract Duration: Long Term We need candidates who are ready to RELOCATE to Alpharetta, GA or TRAVEL and work onsite Monday to Friday after 4-6 weeks in 1-2 months Please make sure you discuss this with the candidate that s/he either should relocate or be ready to travel Monday to Friday onsite after 1-2 months of joining. Interview Slots between 1 PM EST to 5 PM EST. Candidate will directly get a call in the slots provided. MUST HAVE SKILLS :- Is candidate ready to work onsite in June or July - YES/NO Experience in Incident Project Management Experience in Stakeholder Management / Collaboration Experience in Root Cause Analysis Experience in financial, banking or brokerage industry - Prior Morgan Stanley exp. is preferred Job Description: Excellent Communication Skills ability to work at all levels within organization. This role would also require to engage and communicate with Sr. Leaders (MDs and Eds) Project Management This person will be required to manage issues and associated action items to closure. So this position will require ability to manage multiple work streams Stakeholder Management / Collaboration This position will require to manage technology & business stakeholders and coordinate issue resolution Incident Management Ability to manage active incident / maintain composure during his pressure situations Conduct Post mortems Familiarity with various Root cause analysis techniques. lead & conduct incident post mortems General Understanding of technology trends, infrastructure components, reporting tools Familiarity with ITIL frameworks Regards, Preeti Verma P: x 2180 Direct: SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.