Vacancy expired!
- Serve as subject matter expert
- Lead workflow for other consultants
- Serves as backup to the implementation manager
- Consult with clients to deliver a comprehensive product solution
- Guide and drive the client towards the best solution for their business needs
- Share knowledge and expertise to help lead specialists and lower level consultants
- Interpret issues and find creative solutions to help the business with their long terms needs
- Analyze existing systems, interface requirements, business processes
- Partner with client to understand their business related needs
- Incorporate new processes, tools and approaches when recommending product solutions
- Utilize broad knowledge to recommend solutions to the client when appropriate
- Understand client business issues and concerns and recommend and implement appropriate solution
- Work proactively to provide information, best practices, and training on the ADP products
- Ability to influence client and guide the client to best solution to help resolve their client needs
- Build long term relationship and trust
- Interact/collaborate with ADP associates in sales and customer service
- Exchange routine information with members of client project team, including priorities,
- timeliness, issues as they arise
- At least 10 years of experience working in a client service/customer service environment
- At least 5 years of business consulting experience.
- Bachelor's degree or equivalent in education and experience
Vacancy expired!