Vacancy expired!
Responsibilities:
- Developing solutions and organizing, planning, creating & delivering compelling proof of concept and demonstrations for GMS Engineering products and services.
- Understanding client's requirements and preparing RFI, RFP & RFQ Responses for technical elements.
- Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements
- Working closely with Sales to ensure successful closure of the sales process
- Liaising with Product Managers and technical teams to gain in-depth knowledge for GMS Engineering products and services.
- Collect feedback from the customers, synthesize, analyses and channel to Product Management and Engineering for product roadmap.
- Demonstrating platform capabilities and features
- Coordinate with GMS Presales enablement team in providing content on platform features and capabilities
- Platform roadmap and features prioritization
- Coordinate with GMS portfolio on CSP, MSP and SRC enablement in platform part of roadmap
- Experience in implementing and using configuration management for multi-environment IT applications
- Ability to work on various IT Infra & Application using ServiceNow Discovery & Service Mapping
- Demonstrate proven leadership skills, be an independent performer and be able to deliver with minimal or no supervision.
- Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions.
- Deep analytical skills to understand complex procedural problems, identify root causes and provide solutions.
- Bachelor's degree in Computer Science, Engineering, or related area of study
- 6+ years of experience in ServiceNow development
- Without a degree, three additional years of relevant professional experience
- Deep understanding of GMS products and services, its processes, and architecture.
- Possess strong problem solving, prioritization & solution-oriented analytical skills.
- Strong evangelist presence and have strong presentation skills
- Excellent documentation skills
- Have excellent interpersonal and communication skills and are adept at working with multiple stakeholders
- Ability to research and stay abreast industry developments
- Familiarity with datacenter concepts, cloud technologies and best practices.
- Knowledge of tools like ServiceNow, Morpheus, OpsRamp, Nagios, SolarWinds, Prometheus etc., their HL architecture and capabilities.
Vacancy expired!