Vacancy expired!
Title: Technical Writer
Mandatory skills:RFP, RFI,RFx,content database,format, final response document,Craft, themes, streamlines,edit content, final proofing, editing,meeting, solicitation requirements Description: The primary responsibilities of the temp staff are listed below:1. Manage RFP/RFI (RFx) project to completion2. Complete initial pass of responses from the content database3. Finalize the format and flow of the final response document4. Craft win themes and streamlines it throughout the RFx5. Create and edit content for proposal managers in a timely manner while meeting urgent and pressing deadlines6. Formulate clear and compelling responses, translating content and client needs into effective messaging while complying with all solicitation requirements7. Perform final proofing and editing to ensure one voice and tone throughout the response.As a Proposal Manager, your clients will consist of financial institutions including large banks, community financial institutions, credit unions, as well as government entities and merchants. You will collaborate/interface with the deal team, including sales, proposal personnel, subject matter experts (SMEs) and executive leadership to complete different types of RFXs. Your tasks will include, but are not limited to content development, curation and editorial review of proposal-specific responses, including tailoring executive summaries, cover letters and other proposal-specificresponsesfor the overall proposal submission. You must possess or quickly gain an intermediary to expert knowledge and understanding of the client products, platforms and solutionsto effectively lead the deal team in drafting targeted client-centric submissions that bolster our strengths across the payment-processing ecosystem. In addition, you will manage ad hoc independent assignments such as updating existing content database information and maintaining a consistent brand through the creation and use of templates, presentation materials, graphics and supporting tools. This is a fast-paced environment with many competing proposals in process; so,you must be able to work independently and collaboratively from the outset.Proposal Management Roles and Responsibilities• Provide overall management and direction of the proposal process, ensuring all defined timeframes are met• Provide strategy and management for overall RFx response content and messaging based on client objectives• Ensure proposal responses are compliant and in accordance with client specifications and client standards, and ensure quality control throughout the proposal process under tight deadlines• Work with sales and SMEs to address client RFx requirements• Develop and ensure the RFx-specific messaging and win themes are in line with the overall brand voice and language that is appropriate to the given opportunity and audience• Ensure the client messaging/themes/value propositions positioned for the deal are reflected in the proposal• Produce compelling drafts adhering to client pain points and requirements• Ensure the solution fits and in accordance with the requirements and the identified client-specific benefits are unique to the business value offeringContent Responsibilities• Write client-specific cover letters and executive summaries• Work collaboratively with subject matter experts and senior/executive leadership to capture key ideas while maintaining consistency in messaging and strategy through the use of proper tone/voice• Review, edit and rewrite proposal content in accordance with brand standards• Leverage highly technical material (collected through interviews or research) into easily understood, proposal ready narrative• Maintain a broad understanding of content applicable to the client products, platforms and solutions• Contribute to all aspects of proposal activities, including team working sessions and formal color reviews (Pink and Red team), if required• Maintain the content database to ensure all existing and new content are updated in the centralized database to optimize the proposal team’s response time• Ensure proposal responses are compliant in accordance withclient specifications, and ensure quality control throughout the proposal process under tight deadlinesEducation and Job-Related Qualifications:• Intermediary knowledge of financial services/Fintech industry banking and payment solutions• Bachelor’s degree in in Marketing, English, Communications, Journalism, Mass Media or a related field• Minimum fiveyears’ experience in a financial services/payment processing (or similar field)fast-paced proposal environment responding to merchant,financial institutions andgovernment and RFXsPreferred Skills and Experience:• Strong proposal writing experience in a fast-paced, high volume environment is critical; excellent verbal and written communication skills – writing original content and editing are essential functions of the job• Exemplary organizational skills, including accuracy and timeliness with the ability to work well under pressure managing multiple activities and meeting established goals in a deadline-driven environment• Ability to interact with various levels within the organization; ability to work irregular schedule and necessary hours to meet required deadlines; must be able to work independently• Strong skill level with Microsoft Office products (for example,Word, Excel, PowerPoint, Visio and so on)• Salesforce.com and SharePoint experience• RFPIO or similar proposal automation software experience• Strong relationship building skills both internally and externally• Strong problem solving skills and attention to detail• Responsive, reliable and results oriented• Strong analytical skills• Well organized and detail oriented, able to track multiple project plans and due dates• Handle rapidly changing priorities and aggressive deadlines• Ability to understand and articulate customer business requirements and develop the corresponding proposal design• Lead or contribute to projects from start to finish with minimal supervision• Excellent verbal, written and group communication skills with proven writing and editing experience• Detail oriented with in-depth knowledge and application of English grammar and ability to proofread all written materials including proposals presentations and related documents• Superior follow through capabilities and ability to work under pressure to meet deadlines• Conceptual and visual creative skills• Strong content planning, strategy development and management abilities• Able to maintain high level of diplomacy and adaptability with professionalism• Ability to work in a team environment as well as independently with limited supervision• Communicates with all levels of the organization, from highly technical to senior-level business leaders• Ability to adapt and apply the knowledge gained from experiences of several projects• Association of Proposal Management Professionals (APMP) Certification a plus VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions. Contact Details:Please send your resumes and one of our recruiter will get in touch with you. VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008http://www.viva-it.comVacancy expired!